Your Enquiry. Your Information.

Information You Provide

The enquiry form collects your name, email address, optional phone number, selected service and the message you enter. It also records the website domain with your request so that its source can be identified. Please provide business contact details and only the information needed to describe the work.

How Your Enquiry Is Used

Your details are used to handle the enquiry, understand the requested service and respond about possible work. The form asks for your agreement before your enquiry and contact information may be passed to a suitable local fire safety firm for this purpose.

The consent box is not selected in advance. If you do not agree to this sharing, do not submit the form. Sending an enquiry is not an agreement to purchase services and is not permission to add you to a marketing mailing list.

Sharing With A Suitable Firm

Where you give the requested agreement, the information you submit may be provided to a local firm able to consider the requested work. That firm may use your contact details to discuss the enquiry and explain its proposal. Ask the firm for its own privacy information and terms before commissioning a service.

Information may also be processed by hosting and technical service providers as needed to operate the form and maintain security. It may be disclosed where the law requires this. Your enquiry is not published on the website.

Lawful Basis And Your Choices

The agreement requested on the form covers passing your enquiry to a suitable local firm so it can respond. Processing needed to take steps at your request before a possible contract may also be relevant when that firm handles your request. Security-related processing may rely on legitimate interests, subject to applicable data protection requirements.

You may ask to withdraw consent to future sharing. Withdrawal does not undo processing that was lawful before you withdrew it. If a firm has already received your enquiry, contact it directly to exercise rights relating to the information it holds.

Retention And Security

Enquiry information should be kept only for as long as necessary to respond to the request, manage follow-up and meet applicable legal obligations. This website does not promise a fixed deletion date that cannot be confirmed for every recipient.

Use the enquiry form for privacy questions, access or deletion requests, or to ask about handling of an earlier enquiry. Identify the request using the business email and approximate submission date, and avoid sending identity documents unless a secure verification method has been agreed.

Your Data Protection Rights

Depending on the circumstances, you may have rights to access, correct or erase personal information, restrict processing, object to processing and receive information in a portable form. You may also complain to the UK Information Commissioner’s Office. These rights are subject to the conditions and exceptions in applicable data protection law.

For independent guidance, visit the Information Commissioner’s Office public guidance. Please use the enquiry form to raise a concern about this website or contact the firm responding to your enquiry about its own processing.

Cookies, Fonts And Technical Requests

The static pages do not set advertising or analytics cookies through the supplied website code. The form uses JavaScript to send your request to the enquiry endpoint. Hosting systems may process technical information such as IP addresses and request logs to deliver and protect the service.

The site loads Poiret One and Nunito Sans through Google Fonts. Your browser makes requests to Google’s font services when loading those resources, which may involve technical information such as your IP address. You can read Google Fonts privacy information for details.

Policy Updates

This policy was prepared in November 2026. It should be reviewed if the form, receiving arrangements, hosting or use of analytics changes. The description of handling should continue to match how enquiries are actually processed.